Initially, it was termed as a Configuration Management Database (CMDB). These activities coincide with each other and are highly dependent on each other.Įffective use of Configuration Management methods allows engineers and programmers to record the changes done safely.Ĭonfiguration management to function requires some mechanisms to store the data it regulates.
CMDB is vital in IT decision making allowing users to determine relationships among processes, people, applications, and IT infrastructure to search out possibilities for change, faster resolution of incidents, fewer errors, and more.Ģ. Continual Service Improvement (CSI) PlanĬonfiguration Management Database Benefits of CMDB:ġ.
Continual Service Improvement (CSI) register.Mega Bundle (includes all ITIL templates).